Dabs' Synergy-based Fulcrum application enables them to process 5,000+ orders each day. Running on an OpenVMS cluster, Fulcrum automates the entire process from allocating stock once an order is received, accepting credit card payments, talking to the conveyor belt system in the warehouse, and tracking the item once shipped. 'With Synergy/DE powering the back-end of our Web site, we've been able to automate almost the entire fulfillment process,' states Paul Martin, IT Supervisor for dabs.com. 'As a result, we can handle a significantly increased volume of orders, while at the same time reducing human error and overhead.'

The company also operates an innovative club membership program, HGVClub, providing exclusive exchange, leisure travel, and reservation services for more than 60,000 HGVClub Members. The Synergy/DE-based HGVClub Web site offers members real-time access to their information so they can manage their travel accounts online. For instance, members can now make reservations by calling an HGVClub customer service representative, and then immediately log in to the Web site and verify the reservation. They can also make reservations or address changes online and then immediately call a customer service representative to confirm the transactions. HGVC used Synergy/DE xfNetLink and xfServerPlus technologies to connect to their core Synergy/DE-based reservations and property management software, RCC Classic. This technology enables them to rapidly and easily access their Synergy logic and provide members with real-time access to their information via the Web.

When Bay State's customers wanted to get more information about Bay State Milling's products, they had to wait a day or two to get it. The company decided to harness the power of real-time information channels made possible via the Internet. Bay State Milling selected the Synergex Professional Services Group (PSG) to help them create an online Synergy/DE xfServerPlus-based application that would successfully meet Bay State Milling's inquiry needs from both internal and external business communities. PSG and Bay State Milling Company successfully connected the world of e-business to the flour milling industry, enabling bakers to inquire about any type of flour on their Web site and, in Internet real-time, generate PDF reports with all of the answers.

Whenever Bell Atlantic Mobile sold paging services, customer service representatives had to enter the customer's information into the point-of-sale (POS) system and then manually re-enter portions of the same information into the CSI Paging application. The company needed an application that would integrate their POS system and their CSI Paging customer service application with an in-house Web front-end to reduce employee workload and increase efficiency in their customer service operation. With the help of the Synergex Professional Services Group (PSG), Bell Atlantic Mobile received a fully functional deployment of their Web-integrated application. Using this new application with its intuitive interface, employees' productivity levels soared and the entire customer service operation experienced increased efficiency.

NDC decided to migrate their Synergy Language and Synergy/DE
UI Toolkit–based application into a functioning Web-based system, creating a solution that would enable their sales managers to increase productivity by viewing real-time data from the Web when offsite on sales calls. With the help of PSG, NDC created a new Web-based application that enables sales managers to view customer data, while also providing them with a mechanism to oversee their employees' sales activities and analyze a particular brand's marketplace performance.

Recently, they wanted a way to expose the customer data housed on their in-house OpenVMS system to their Web application so customers could track the status of their customs entries online.

NGJ decided to accomplish their objectives using the Synergy/DE xfServerPlus and xfNetLink .NET Edition. To assist them in the process, they called upon the Synergex Professional Services Group (PSG) and Synergy/DE Passport to the Web. A PSG consultant worked onsite with NGJ's development team, and within a week they had a live and fully functioning Web application.

The password-protected MyDFC Extranet (MyDFC) enables Douglas Furniture dealers from all over North America to inquire around-the-clock about the status of their shipments and gives online access to up to seven years of purchase orders and other historical data. In addition, When Douglas decided they wanted to pursue a more dynamic Web site, they called on Synergex's Professional Services Group (PSG) and the Synergy/DE Passport to the Web to get them started. 'I highly recommend the Passport to the Web,' comments Philips. 'Synergex customized the training to our needs—by the time we were finished we had a working model of several of the functions that are now available on the site. Not only did [PSG] help us cut down on our development time…they also helped us remodel some of our internal code to make it function more efficiently as well.

Recently the company wanted to expand its Synergy/DE-based Windows application functionality to the Web. They called on PSG, who recommended that Walle build a Web interface that would access the Walle application via xfServerPlus and xfNetLink .NET. “By the end of the consulting engagement with Synergex, we had successfully implemented a Web solution that exceeded Walle's original requirements,” says Millet. “The PSG consultant assigned to us went above and beyond the call of duty to help get our application Web-ready, and we are very appreciative.”